TERMS AND CONDITIONS OF SINCITY CASINO
24 March 2017
I. MAIN TERMS AND CONDITIONS
1. MEMBER ACCOUNT
1.1. Only one account can be linked to a person, email address, home ownership, or a place with public access to computers (internet cafes, libraries, dormitories, schools, offices. We strongly recommend that you contact customer support before a player creates an account from a public computer.
1.2. Players who register multiple accounts are not eligible to receive any winnings derived from these bonuses, and in case of such violations, their accounts will be blocked without prior notice.
2. BONUS WAGERING REQUIREMENTS
2.1. In the interest of fair play, each received bonus has wagering requirements, which are also referred to as "wagering" or "rollover". This means that before withdrawing their winnings, a player must make a certain total number of bets.
2.2. Please note that different games have different wager rates, depending on a particular sales promotion program. The amounts for each promotion program or offer are described in detail in the corresponding section of the present Terms and Conditions. The player can also contact our customer support, and they will be glad to communicate the terms and conditions on any bonus.
2.3. All doubling stakes and risk games (for example, the Gamble function on slot machines and video poker), and all bets with a low risk level (for example, a stake on the roulette wheel at the same time for the red and the black) do not meet the wagering requirements, so they do not count.
2.4. In order to receive bonuses it is required to confirm receipt by clicking on the link in the offer, or by sending an email. The player can at any time choose not to receive announcements of special offers by email.
2.5. Until received bonus (es) are still active, bonus terms and conditions apply to the whole gaming account, including any funds waiting for withdrawal, but not limited to.
2.6. When playing with a bonus balance the maximum bet that can be placed is 5USD/5EUR/5GBP/250RUB.
2.7. A maximum withdrawal of ten times the deposited amount can be placed when the winnings are generated from bonus money.
3.1 The minimum withdrawal amount is 20USD/20EUR/20GBP/1000RUB per transaction, unless otherwise provided herein. If the bonus has a maximum payment limit (for example, no deposit bonus upon registration), the amount in excess of this limit is deducted from the player's account. If using bank wire option the minimum withdrawable amount is 500USD/500EUR/500GBP/25000RUB.
3.2 If you win with no deposit free spins, you can withdraw up to 50USD/50EUR/50GBP/2500RUB of your winnings and a minimum deposit of 10USD/10EUR/10GBP/500RUB have to be done in order to verify your account.
4. RECEIVING WINNINGS
4.1. The casino reserves the right to reject or suspend any bonuses and winnings if the deposit made by the player was cancelled or denied by the payment system.
4.2. The requested withdrawal amount will be credited by the same payment method that the player used to make a deposit. If this method of payment does not support withdrawal or it is not possible for any other reason, then the withdrawal will be made by bank wire.
4.3. In special cases, to comply with the law on the prevention of money laundering, the financial department of the Casino reserves the right to pay by any other means at their discretion. Withdrawing the winnings on a bank card that does not support withdrawals will be made either to an electronic purse selected by the player, or by a bank transfer or check, and all costs related to the transaction are to be borne by the player. In order to comply with the prevention of money laundering all the deposits need to be played at least once.
4.4. When using a bank transfer to get the prize, the minimum withdrawal amount is 500USD/500EUR/500GBP/25000RUB due to the limitations of the payment system. For transactions within the EU, the minimum withdrawal amount via bank transfer is 100USD/100EUR/100GBP/5000RUB.
4.5. The maximum amount of funds withdrawal is 3000GBP/4000EUR/5000USD/250000RUB per month, unless otherwise specified herein, where exceptions can be made for players with a higher privilege level.
4.6. Withdrawal procedures are effectuated by the financial department of the Casino the day after receipt and verification of all of the requested documents. Players who deposited with all available payment methods other than credit cards not enrolled in 3D secure program (Verified by Visa, MasterCard Secure Code) are not required to verify their accounts with documents until their total withdrawal sum reaches 1000USD/1000EUR/1000GBP/50000RUB.
4.7 When receiving a bonus, the maximum bet that can be placed is 5USD/5EUR/5GBP/250RUB, or its equivalent in another currency, even after the wagering requirement is met. This includes bets placed on any kind of doubling or gamble feature (for example in Slots and Video Poker games).
4.8. The Casino offers bonuses exclusively for gaming purposes (rollover). We reserve the right to investigate and close any account if there is suspicion that a bonus is being used for fraud. In the event that any winnings came in through fraudulent gaming activity, the Casino reserves the right to cancel the winnings.
5. PROHIBITED GROUPS OF PLAYERS
5.1. Players from the following countries are prohibited to register and / or make any bets for real money at the Casino: Burma (MM), China (CN), Hong Kong(HK), Macau (MO), Estonia (EE), France (FR), Iran (IR), Iraq (IQ), Israel (IL), Japan (JP), North Korea (KP), South Korea (KR), Laos (LA), Libya (LY), Malaysia (MY), Nigeria (NG), Netherlands (NL), Hungary (HU), Slovenia (SI), Somalia (SO), Sudan (SD), Syria (SY), Thailand (TH), Turkey (TR), United Kingdom (GB), United States of America (US), US Minor Outlying Islands (UM), American Samoa (AS), Guam (GU), Northern Mariana Islands (MP), Puerto Rico (PR), US Virgin Islands (VI).
6. CHECKING ACCOUNTS
6.1. At any time, and for various reasons (including, but not limited to: fraud prevention, payments transfers, limitation of special offers, closing the account) the Casino may require the player to provide documents for account verification.
6.2.These documents may include, but are not restricted to:
- A copy of a passport or driver's license;
- A copy of both sides of the credit card used for the deposit;
- A copy of a utility bill with your name and address;
- A copy of the bank statement;
- A copy of the acknowledgment form to make deposits;
- A copy of the card acknowledgment form.
7. CHANGING THE TERMS AND CONDITIONS
7.1. The Casino reserves the right to modify the terms and conditions at any time and without prior notice. In this case, the present Terms and Conditions shall take effect from the date of publication on this page, but it will never affect the already running bonuses and special offers hindsight. However, the player is fully responsible for regular reviewing and taking into account the present Terms and Conditions before they would request a bonus or bet in the Casino.
8. ACCOUNT LIMITS
8.1 All requested deposit limits will be monitored by support and handled manually. Once the player reaches the desired limit, further depositing will be blocked. Support cannot prevent the player from making a single deposit that exceeds the desired deposit limit.
9. PLAYER INACTIVITY
9.1. If a player has not logged into his player account for a continuous period of sixty (60) days, the account shall deemed to be inactive.
9.2. Once player’s account has been deemed inactive we will be entitled to charge a maintenance fee (the 'Inactive Account Fee') of 5% of the balance, but minimum 10USD/10EUR/10GBP/500RUB per month. The commission will be deducted from player’s account on beginning of each month.
9.3. We will stop deducting the 'Inactive Account Fee' if the account balance is zero or if the account is re-activated.
II. TERMS AND CONDITIONS OF SALES PROMOTIONS
Terms and conditions for deposit bonuses, reload bonuses, free spins and free bonus money credited to casino players at SinCity Casino.
1. WELCOME BONUS PACKAGE
1.1. The player will need to wager the first, second and third deposit bonus fifty times (x50) the bonus amount before the funds can be withdrawn.
1.2. Free spins given in relation to the welcome bonuses will be credited after the initial deposit is made; players will need to contact customer support in order to retrieve the free spins after the initial deposit is made.
1.3. If player chooses to forfeit the welcome bonus, he won’t be entitled for the Free Spins.
1.4. The maximum bet that can be placed is 5USD/5EUR/5GBP/250RUB, or its equivalent in another currency. This includes bets placed on any kind of doubling or gamble feature (for example in Slots and Video Poker games)
1.5 The Terms and Conditions valid for this particular bonus are supplementary to the General Bonus Terms and Conditions.
2. FREE SPINS BONUSES
2.1. There are no wagering requirements for free spins bonuses.
2.2. Players who have not made any deposit at SinCity casino, may claim the win from the free spins in the amount of up to 50USD/50EUR/50GBP/2500RUB or equivalent in any other currency.
2.3. Please note that players from following countries: Belarus, Bulgaria, Estonia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russian Federation, Slovakia, Ukraine are not eligible for non-deposit free spins.
2.4. Players, who initiate a deposit in order to receive free spins as part of a deposit offer, MUST wager their deposit amount before initiating a withdrawal. Players who withdraw their deposit without wagering will lose the free spins earned from the deposit or if used, any winnings earned from the free spins.
3. NO-DEPOSIT/FREE MONEY BONUSES
3.1. To successfully withdraw the winnings gained with the free cash bonus you must complete the playthrough of 50 (fifty) times the bonus amount, unless otherwise specified.
3.2. If you win with the Free money bonus, you can withdraw up to 50USD/50EUR/50GBP/2500RUB or equivalent in any other currency. With possible exceptions for higher bonus amounts and higher VIP levels or a minimum deposit of 10USD/10EUR/10GBP/500RUB have been done. Initial bonus amount granted is not withdrawable.
3.3. Please note that players from following countries: Belarus, Bulgaria, Estonia, Hungary, Kazakhstan, Latvia, Lithuania, Poland, Romania, Russian Federation, Slovakia, Ukraine are not eligible for this type of bonus.
3.4. For age verification purposes a minimal deposit 10USD/10EUR/10GBP/500RUB is required before you can withdraw any winnings gained with a free money bonus. This deposit is returned in its entirety together with your winnings!
3.5. Note: Please note that bonus can't be issued on the balance greater than 1USD/1EUR/1GBP/50RUB.
4. GENERAL BONUS TERMS AND CONDITIONS
4.1. Only one bonus offer is allowed per player, account, address, computer and IP address. SinCity Casino reserves the right to close any account that is deemed a duplicate account, and confiscate the funds of this account.
4.2. All deposit and free cash bonuses will expire after 21 days, unless otherwise stated.
4.3. When accepting a deposit bonus, the players deposited money + bonus money is put into a “bonus balance”.
4.4. The minimum deposit to receive any bonus is 10USD/10EUR/10GBP/500RUB, unless otherwise stated.
4.5. All deposit/reload bonuses are subject to a wagering requirement forty times (x40) the bonus amount before the funds can be withdrawn, unless otherwise stated.
4.6. The bonus balance is locked until the wagering requirements have been met or the bonus balance is lost.
4.7 When playing with a bonus, the funds will initially be taken from the real money balance, followed by the bonus money balance.
4.8. All winnings arising from bonus money will be deemed as constituting bonus money until the wagering requirements for the bonus have been met. Once the wagering requirement is met all bonus funds will be converted into real money and transferred to the player's main account.
4.9. Users can request a withdrawal of the deposited amount prior to meeting the wagering conditions. However, if this is done, the bonus amount and winnings will be forfeited.
4.10. Reload bonuses are only available if there is no pending/waiting withdrawal on your account.
4.11. Different games contribute towards wagering requirements to differing extent as follows:
- Slot games: 100%;
- Lotteries: 100%
- All other games: 0%
- Six Shooter, Sic Bo, Sharp Shooter, Poker Dice, Race the Ace, Darts 180, Scrooge, Jackpot 6000, Devil's Delight, Blood Suckers and Wish Master are excluded from all bonus promotions.
4.12. Should the player lose their entire deposit and the associated bonus, but have not satisfied the entire wagering requirements, any remaining wagering requirements will be waived.
4.13. Until the play through requirements have been met, the maximum bet that can be placed is 5USD/5EUR/5GBP/250RUB, or its equivalent in another currency. This includes bets placed on any kind of doubling or gamble feature (for example in Slots and Video Poker games).
4.14. SinCity Casino reserves the right to change these terms and conditions at any time and it is the customer’s responsibility to check back regularly for changes and updates.
4.15. Bonuses offered by SinCity Casino are intended for genuine recreational players only. Abuse of any bonus offer will not be tolerated. SinCity Casino reserves the right to investigate, cancel, suspend or lock any account if bonus abuse is suspected. At our discretion, all bonuses and subsequent gaming activity may be revoked and voided, and deposits returned.
4.16. The original text of General Bonus Terms and Conditions are in English. Should there be any discrepancies in the translations of the terms and conditions, the meaning in the original English version will prevail.
5. LOAYLTY POINTS (COMPS)
5.1. Comps, short for complimentary points, are a type of real money reward that players receive with just about any bet they make on casino games. Comps accumulate at the 20:1 ratio, which means that for each bet of 20USD/20EUR/20GBP/1000RUB the player receives 1 comp.
5.2. Comp points conversion:
5.2.1. The money from comps conversion is treated as real money and can be instantly withdrawn without any obligations. Winnings made with money from comps are not subject to play through or games contribution percentages. We advise players to play their balances to 0 (zero) before converting comps to money, because even the smallest amount can be linked to an active bonus which will carry over its terms and conditions and you will have to fulfil the playthrough of that active bonus before making a withdrawal.
5.2.2. Minimum amount allowed to be converted is 1USD/1EUR/1GBP/50RUB.